Meet Our Team
Partner Relations and Customer Care Coach
Nick joins the Payne Stewart team responsible for new business development and growing new partner relationships.
Nick has a passion for Sports. He started his career as an intern with the Denver Broncos working for the Stadium Management Company. Managing event operations allowed him to assist in the planning, preparation and execution of all events at Empower Field at Mile High. Moving into Sales and Guest Relations at Kroenke Sports & Entertainment (Colorado Avalanche Hockey, Denver Nuggets Basketball, Colorado Mammoth Lacrosse) was great training in creating the best customer experience. Nick took a different turn for several years working in the medical field as a Senior Physician Advisor and then a Sales Account Executive at Integrity Express Logistics that continued to reinforce the skillset required in establishing valuable customer relations through sales or customer care roles. His resume includes:
Studied Business Marketing and Sports Management at Santa Clara University and National University respectively.
Problem Solving and Conflict Resolution in situations that would impact the customer experience.
Continual industry research to educate prospective partners on market knowledge.
Initiated and closed new business through phone calls, social media, sales presentations and other creative approaches with Kroenke Sports, Medicus Healthcare Solutions and Integrity Express Logistics.
Full sales cycle experience with new clients and strategic partners from direct recruitment/relationship building and contract negotiations to maintenance and retention.
Development, coordination and implementation of new procedures/processes to ensure customer satisfaction.
Direct responsibility for planning, managing public events in areas of Event operations, Guest Relations, Parking, Facilities and Security.